THE 10 COMMANDMENTS OF POWER POSITIONING
Magical Marketing Strategies for Creating an Endless Stream of New,
Repeat, and Referral Business
Copyright © 1998 Michel Fortin, Ph.D.
COMMANDMENT #4
THOU SHALL FIND MORE WITH LESS
The most common mistake newcomers to any field of business make is to
think that by expanding their portfolio they will "secure" more
business, and nothing can be further from the truth. For instance, a
management consultant friend of mine who I believe had a knack for the
human resource arm of the government also offered bookkeeping services
because she thought that having more to offer will keep her busier – and
then she wondered why she wasn't getting any work!
The truth, however, is that specializing and narrowing your focus as
much as possible will increase the likelihood of you getting more
business. An accountant specializing in car dealerships will get more
business than a general accountant will. An advertising consultant
specializing in print media for home furnishing stores will get more
business than a typical advertising agent will. A photographer
specializing in weddings will get more business than a regular
photographer will. And the list goes on and on.
Over the years, this has been referred to as "niche" marketing. How is
this and what makes it happen? If we go back to the 2 major shifts I
mentioned in the introduction of Power Positioning, you'll remember that
the explosion in both competition and information are changing the
entire business landscape. As more and more businesses get started and
more and more people jump into home-based and self-employed
opportunities, the less time, energy, and money people will have to
spend in making choices for who they will choose to do business with.
This is not only related to new and repeat business but also to referral
business.
Let's say you have two friends who are in car sales and you're thinking
of referring clients to one of them. One of your friends is a typical
salesperson while the other, however, specializes in first time car
buyers. He or she offers special creative financing methods for those
new to credit, additional car-specific driver training for new drivers,
and copies of rate comparison charts that suggest insurance companies
with the lowest rates for newly licensed drivers (e.g., students, young
drivers, newlyweds, late bloomers, etc). Now, to whom do you think you
will refer more people? This is the awesome power of narrowing your
focus. Think of a laser, which is basically a beam of highly
concentrated, amplified light. You want to focus like a laser and, when
you do, you will burn yourself into prospects' minds.
When you get down to it, as a consumer you will choose, when you have a
choice presented to you, to go to a business that specializes in a
unique area in which you have a need. Specialization, in itself, is a
fundamental marketing system, for it casts an aura of superiority and
exclusivity. When you deal with a specialist, you will automatically
assume that that person has greater expertise, has greater knowledge
about the field, and offers greater service since, by catering to a
unique market, it implies that he or she will have a better
understanding of your situation, needs, and concerns.
Specialization is the wave of the future, and the greater the
competition will become, the greater the need for more specialists. Why
do you think there is a trend in specialty stores these days? They are
popping up everywhere! Today, there are stores selling only dry foods in
bulk. There are vitamin and food supplement stores. There are
electronics stores. There are toy stores. There are bookstores strictly
selling self-help and motivational publications. There are restaurants
catering only to vegetarians. There are even mothers-to-be and baby
clothing stores!
The need to specialize is obvious. For example, you can get a toaster
from a department store, a home furnishings store, a home appliance
store, a grocery store, and even a bank! With the competition storming
you with information, and with your very limited time to be able to shop
around for the best product at the best price, you will more than likely
go the store that pops into your mind at that moment. Heck, if there
were a store selling just toasters, you'd probably go there first! So
ideally, your job is to find out your niche, to narrowing it down as
much as possible, and then to hit it with all you've got. The narrower
your market, the more business will come to you. It's the paradox of
Commandment #4 (Thou shall find more with less).
If you're new to business or hesitant about narrowing your focus since
you want the ability to offer different products or services, focus on
your own specific niche to begin with, and then, as business creates
enough cashflow – and confidence – for you, start looking at expanding
at that point. However, be careful. Expansion does not mean extension
(see the next Commandment). If you expand outside of your area of
expertise, you will fall down like a house of cards and will have to
rebuild from the ground up. We will deal with this further, but for now,
try to focus on your niche and, as stated in Commandment #2, become the
specialist by appointing yourself as one!
Go to Commandments:
Intro
#1
#2
#3
#5
#6
#7
#8
#9
#10